SHIPPING POLICY
Zando is shipping all orders on SATURDAY and SUNDAY.
Shipping usually depends on your location but it takes about 3-8 business days within Canada. Please note that WEEKENDS ARE NOT BUSINESS DAYS.
However, orders may be delayed due to COVID-19, please be patient & understanding of the situation.
Zando offers pick-up for our local in Ottawa/Gatineau.
Within 48 hours our team will get back to you to confirm the pick-up date & location.
Pick-ups can be cancelled or rescheduled AT LEAST 3 HOURS PRIOR through email with all the informations of the order (date, time & items). If you are 20 minutes late the pick-up will be CANCELLED.